Search to Find a Missing Contact Profile
To locate a missing contact profile, try following the two options below. If you still cannot find them, please submit a support ticket with information about the missing contact so we can further assist you.
Clear Filters on the Contact List
- Begin by clearing any filters you have set by clicking
from the contact list toolbar and selecting Clear Filter. - After clearing the filters, use the Search field to locate the contact profile.
- If found, ensure that the contact's profile is not set as Inactive.
Search the Recycle Bin
- From the sidebar navigation, click
Settings, then Recycle Bin. - Use the Search field to locate the contact.
- If found, click
next to the contact's name, then from the Recycle Bin toolbar click 
to restore it. - When finished, use the Search from the Contact List to locate the profile (clear any filters set, if necessary, and ensure that the contact's profile is not set as Inactive).
