Follow the steps below to receive help, or access live chat when available.
- From the lower left-hand area of the web page, click .
- Enter a question or topic in the search field.
- Choose from the following options:
- Click on any of the Top Suggestion article links
- If chat is open, click the Live chat button
- Or, click Contact us to email us your question
- Don't see the Live Chat option? Try Refreshing Your Cache.
- Chat is open from 9 am - 12 pm, and then 1 pm to 4:45 pm Pacific Time Monday - Friday.