Get Help, View Support Messages, & Access Chat
Our support center is available around the clock with simple steps and three handy options. It's filled with an extensive library of articles and how-to videos. And if you're looking for prompt help during business hours, our live chat is ready for you!
Chat is open from 9 am - 11:45 am and from 1 pm to 4:45 pm Pacific Time, Monday - Friday.
After selecting the orange help button from anywhere in Boulevard, select a topic or enter a short question in the search field, then press Enter.
From the top navigation bar in Boulevard, click 
to access the support center.
View Your Support Tickets & Messages
If you've sent us a message and have not received a reply, we recommend you sign in and go to My Activities to access your correspondence.
- Click Sign in, then use your Main Street account credentials, Facebook, X Corp, Google, or Microsoft login information.
- If necessary, from the drop-down menu under your name, select My Activities to access your correspondence with us, view the status, or even add additional information.
Note: You do not need to sign in to the help center to use our live chat or send us a message.
By signing in to the Boulevard Software Help Center, you receive additional access and options such as:
- Send and access messages, including attachments.
- Access our messages and attachments to you (No more worries about lost email or attachments - Yay!).
- Submit requests for support, sales, or anything in between!
- View the status of any new, open, or pending support ticket.
- And so much more...