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Setting Up a Reward Program

A reward program lets customers earn points when they make purchases. You choose how much someone needs to spend to earn points and how much those points are worth when redeemed. Once set up, points are added automatically and saved to the customer’s profile, where they can be used toward future purchases based on the program rules.

 From the sidebar navigation, selectSettingsSettings, then Reward.

  1. Ensure the Track Rewards checkbox is selected.
  2. Under the Earning section, in the For Every field, enter the amount that needs to be purchased, and then in the Earn Point field, how many points will be earned (e.g., Every $1.00 purchased, will earn 1 point, which is the equivalent of a 1% discount. See Example Settings below).
  3. Under the Redemption section, enter the Redemption Rate or the amount each point is worth.
  4. Select Save to save and close.

Reward Settings

RewardDiagram


Example Settings

Example 3 demonstrates how to set up incremental rewards. Note that the purchase threshold is higher. If a customer spends less than $25, they will not earn any points. Similarly, if a customer spends between $25 and $50, they will earn 500 points. 

Example1.jpg Example2.jpg Example3.jpg


Additional Information:

Additional points can be awarded for predefined checklist items completed.

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