Reward point balances may be updated by adding, subtracting, or deleting points within the Rewards section of a contact profile, ensuring immediate adjustments when needed. Points may also be cleared system‑wide for all transactions prior to a specified date.
Options:
Manually add or Remove Points from a Profile
Clear Points From all Profiles
Manually add or Remove Points from a Profile
Open the contact's profile and select the 
Rewards & Wish List tab. From the Rewards section, select the add rewards button
to add an entry (positive to add or negative to deduct). Or select the desired row then select the delete button
to remove an entry completely.
Clear Points From all Profiles
From the sidebar navigation, select
Settings, then Reward.
- Select Clear Points, then enter the date to clear all previously earned reward point transactions.
- Enter any text to be displayed on everyone's profile in the Comment field.
- Select OK, then Yes to confirm.
- Select Save to save and close Reward Preferences.
