Import Contacts
Contact profiles containing basic profile information (First Name, Last Name, Birth Month, Birth Day, Address, Mobile Phone, Home Phone, Work Phone, and Email Address) can be imported from an Excel file using one of two options. Each time you import, Boulevard will display a banner letting you how many new contacts were added, and how many were updated.
Step 1: Obtaining the Excel File
(US)
- After signing in to your InTouch account, under the Business Tools menu, select myCustomers, then myCustomers.
- Click .
- From the customers listed, click located at the top to select all. View
- Click and save the Customer_YYYYMMDD.xls file. View
- Proceed with the steps under the Step 2: Import Excel file into Boulevard section below.
(CA)
- After signing in to your InTouch account, under the Business Tools menu, select My Customers. View
- Click .
- From the customers listed, click located at the top to select all. View
- Click and save the Customer_YYYYMMDD.xls file. View
- Proceed with the steps under the Step 2: Import Excel file into Boulevard section below.
(UK)
- After signing in to your InTouch account, under the Tools menu, select My Customers.
- Click .
- From the customers listed, click located at the top to select all. View
- Click and save the Customer_YYYYMMDD.xls file. View
- Proceed with the steps under the Step 2: Import Excel file into Boulevard section below.
- Download and save to your Desktop, the Excel Contact Template file for your country/language (United States - EN, Canada - EN, Canada - FR, United Kingdom).
- Add the applicable information into the template file ensuring that the format remains in the Excel file format (.xls).
- Proceed with the steps under the Step 2: Import Excel file into Boulevard section below.
Step 2: Import Excel file into Boulevard
Note: For the file to properly import into Boulevard online, it must remain in the same native Excel file format (.xls) that InTouch exports it as or the template file from this article, and should also be closed when importing.
- Sign in to your Boulevard online account.
- If necessary, to access the Contact List from the sidebar navigation, clickContacts, then Contact List.
- From the toolbar, click then from the Import Customers screen, click .
- From the Open window, navigate to the location of the recently saved Excel file, select it, then click Open (Customer_YYYYMMDD.xls or ExcelContactTemplate.xls. If you were not given the option to choose where the file saved, check your Downloads folder).
- Select the customers to add or update, then click OK.
Additional Information:
Note: If you have duplicate contacts, after deleting them from the Contact list, you'll want to ensure that you also permanently delete them from Boulevard's Recycle Bin so they are not included in your total count of contacts. See Delete or Restore Contacts from the Recycle Bin for more information.
- The Last Name, First Name, Next Contact (date), Preferred Contact, Phone: Home, Phone: Mobile, and Account Balance columns are visible by default. To add or hide which columns appear, see Customize the Contact List.
- Create a New Contact Profile
- Contacts