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Applying Discounts to an Invoice

Discounts can be applied to an invoice as either a percent or a flat amount and may be used on individual items or on the entire invoice, with one discount type applied at a time to ensure consistent calculation. Discount types can also be labeled, such as Birthday, Preferred Customer, or a create custom types, allowing reports to be run that show how much has been given for each discount type.

The default discount label is set as Standard; however, you can set one of the other options as the default or create custom discount labels.

  1. Begin creating an invoice
  2. Select the add item buttonProduct Lookupto open the product lookup and add items to the invoice. Use the Search field and enter either a partial description or part number. To view and select from past purchases, click the History tab at the top of the form.
  3. Decide which kind of discount you want to apply, either a percentage or a flat dollar amount. If you are giving a flat dollar amount, in the Discount section on the Details tab, select Flat (by default, Percent is selected). Please note that the two kinds of discounts cannot be combined.
  4. To apply a discount to the entire invoice, enter an amount in the field next to the discount selected (Percent or Flat). To apply a discount to an individual item, enter the amount in the Discount field of the invoice grid for that item.

    Discount Type

  5. The Standard label will be used as the default discount type. You can choose a different label from the drop-down menu in the Discount section or select the edit button Create Discount Label to create a new custom label.Discount Type
  6. Finish the invoice by adding any additional options, such as shipping, a note, time spent, and payment information. Choose to Print or Email (and direct payment link, if applicable), then select Save.

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