Articles in this section

Reverse or Delete an Invoice

An invoice can be reversed or deleted to undo everything created when the invoice was saved. This returns products to inventory, restores the account balance to its previous amount, and removes the invoice entry from the Sales Summary by Date report.

Note: Inventory totals will not be adjusted if the original invoice was entered as a historical invoice.

Locations:

Contact Profile

Invoice Log


Contact Profile

TOP

From the Contacts list, search for and open the contact profile where the invoice was originally created (if the contact profile has been permanently deleted from Boulevard's Recycle Bin, follow the steps under Option 2). In the contact profile'sAccount & Invoices Account & Invoices tab, check the box next to the invoice you want to delete. Then, select the delete buttonDelete on the Invoices section header and select Yes to confirm the deletion.

Delete Invoice From Contact Profile

Invoice Log

TOP

 From the sidebar navigation, click Business ToolsBusiness Tools, then Invoice Log.

If necessary, use the Advanced Search or filter button Filterto locate the invoice to be deleted. Select the checkbox next to the applicable invoice. Select the delete buttonDelete then choose Yes to confirm the deletion.

Delete Invoice From Invoice Log


Additional Information:

More Resources

  • Billing Account

    Sign in to your billing account to access invoices, make changes to your subscription and more

  • Live Support

    9 am - 5 pm PT Monday to Friday

  • Events

    Watch recent replays and register for upcoming webinars

  • Videos

    For how-to videos visit our Boulevard Online channel on Vimeo